Let’s Get it Right!: Reducing Specimen Rejection Rates in a Neonatal Department
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Reduce specimen rejection by 30% over 6 months. Sustained efforts will continue to target zero specimen rejection.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Value Based Care, Safe Care, Quality Improvement, Clinical Practice Improvement
About this Content
Aims
Reduce specimen rejection by 30% over 6 months
Background
Issues with specimen integrity, delays in reporting, and breaches of International Patient Safety Goals (IPSG).
Methods
Root cause analyses, education, and improved workflows to address errors.
Results
Reduced specimen rejection rate by 37.5%, achieving sustained improvement beyond 6 months.
Conclusion
Sustained efforts will continue to target zero specimen rejection.
Lessons Learnt
Collaborative efforts led to sustainable practices.
Additional Information
Special Recognition for Quality Improvement, SHM 2021
Keywords
Specimen Integrity, Patient Safety, Root Cause Analysis
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | KK Women and Children Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Neonatology, Pathology, Medical ＆ Laboratory Technology |
Project Lead(s) | Gopagondanahalli KR |
Project Member(s) | Kong JY |
Connect with this contributor!
Gopagondanahalli KR - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C580_KKH_SHM_2021_Let_s_Get_it_Right_Reducing_Specimen_Rejection_Rates_in_Neonatal_Dept_yh.pdf