Learning & Career Development (LCD) Transformation Journey Empowering Division Partners and Strengthening Partnership
Organisational Leadership
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Upskill HR executives to be agile and competent learning partners and provide efficient learning support via a single. Transformation improved work efficiency, collaboration, and access to learning support.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Organisational Leadership, Human Resource, Staff Development, Knowledge Management, Knowledge Sharing
About this Content
Aims
Upskill HR executives to be agile and competent learning partners and provide efficient learning support via a single contact point.
Background
COVID-19 led to a need for restructuring and streamlining learning and career development processes.
Methods
Introduced Division Partners, cross-training, weekly huddles, a buddy system, trend analysis, and deployment phases for continuous support.
Results
Increased efficiency, clearer communication, and positive feedback from departments. Stronger partnerships developed with stakeholders.
Conclusion
Transformation improved work efficiency, collaboration, and access to learning support.
Lessons Learnt
Empowering staff as Division Partners ensures improved support and ownership of learning matters.
Additional Information
Presented at Singapore Healthcare Management 2022.
Keywords
Career Development, Division Partners, Upskilling, Knowledge Sharing, HR Efficiency
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Jolene Teo |
Project Member(s) | Lee Xinbei |
Connect with this contributor!
Jolene Teo - singaporehealthcaremanagement@singhealth.com.sg