Joy @ Work with Paperless Initiatives
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Eliminate manual transcribing errors, reduce time spent on hardcopy processes, and enhance nurse productivity. System enhancements promote operational efficiency, accuracy, and joy at work for nursing staff.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Technology, Care Process ＆ Redesign, Digital Health, Digital Apps, Productivity, Cost Saving
About this Content
Aims
Eliminate manual transcribing errors, reduce time spent on hardcopy processes, and enhance nurse productivity.
Background
ED workflows involved manual transcription and physical handoffs of hardcopy forms, causing inefficiencies and delays.
Methods
Enhanced SCM worklists to replace manual transcribing of appointments and admissions processes.
Results
Annual time savings: 1,176 hours per year. Cost savings estimated at $31,780/year. Improved efficiency and reduced staff burden.
Conclusion
System enhancements promote operational efficiency, accuracy, and joy at work for nursing staff.
Lessons Learnt
Digital tools eliminate errors, save time, and improve staff satisfaction, creating sustainable workflows.
Additional Information
Presented at Singapore Healthcare Management 2022
Keywords
Digitalization, Green Initiatives, Nursing Productivity
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Sengkang General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Emergency Medicine |
Project Lead(s) | Koh Shao Hui |
Project Member(s) | Stephen Wong Kah Wai |
Connect with this contributor!
Dr. Koh Shao Hui - singaporehealthcaremanagement@singhealth.com.sg