Job Re-Designing for Better Work-Life Harmony & Satisfaction
Workforce Transformation
Singapore Healthcare Management Congress
SingHealth
31 December 2023
Improve work-life harmony and staff satisfaction for SNEC OT nurses. TBL and SD were effective in enhancing staff satisfaction, organizational efficiency, and work-life balance.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Workforce Transformation, Workforce Productivity, Workforce Sustainability, Job Redesign
About this Content
Aims
Improve work-life harmony and staff satisfaction for SNEC OT nurses.
Background
Addressed burnout and insufficient support in a high-volume ophthalmic surgery setting.
Methods
Adopted TBL and staggered duty systems with PDSA cycles over five years.
Results
Significant reductions in overtime hours; enhanced flexibility, predictability, and team morale.
Conclusion
TBL and SD were effective in enhancing staff satisfaction, organizational efficiency, and work-life balance.
Lessons Learnt
Job redesign through improved workflows achieved sustainability and staff retention.
Additional Information
Singapore Healthcare Management Congress 2022 – 2nd Prize (Operations category).
Keywords
Work-Life Balance, Workforce Transformation
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore National Eye Centre |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Ophthalmology |
Project Lead(s) | Chen Wen Hao Ace |
Project Member(s) | Goh Hui Jin |
Connect with this contributor!
Chen Wen Hao Ace - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_731_SNEC_SHM_2023_Job_redesigning_for_better_work_life_harmony_and_satisfaction_yh.pdf