Job Re-Design of OT and CSSD Technicians to Orthopaedics Consignment Set Assistants
Workforce Transformation
National University Health System Quality Improvement
National University Health System
31 December 2019
Introduce role expansion for OT and CSSD Technicians to manage consignment sets, freeing up OT Nurses for clinical duties. Role redesign optimized workforce utilization and improved OT efficiency and patient care delivery.
Year Submitted: 2019
Published Date: 31 December 2019
Tags: Workforce Transformation, Job Redesign, Upskilling
About this Content
Aims
Introduce role expansion for OT and CSSD Technicians to manage consignment sets, freeing up OT Nurses for clinical duties.
Background
OT Nurses were spending significant time managing consignment sets, which diverted them from their core patient care responsibilities.
Methods
Piloted role expansion to Orthopaedics Consignment Set Assistants (OCSAs) to manage consignment set activities.
Results
Manpower cost savings of $42,191.60/year; improved workflow, communication, and work satisfaction.
Conclusion
Role redesign optimized workforce utilization and improved OT efficiency and patient care delivery.
Lessons Learnt
Role expansion reduced OT Nurses’ workload, allowing them to focus on clinical care and improving job satisfaction across teams.
Keywords
Workforce Transformation, Job Redesign, Operating Theatre, Efficiency, Cost Savings
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Orthopaedics |
Project Lead(s) | Joyce Ong |
Project Member(s) | Quek Loo Lian |
Connect with this contributor!
SNM Joyce Ong - joyce_ong@nuhs.edu.sg
Project Attachment
70_NTFGH_QM_2019_Job_Re_Design_of_OT_and_CSSD_Technicians_combine.pdf