It’s a Good Catch!
Care Process & Redesign
Organisational Leadership
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2018
Build a safety culture among nurses by encouraging open and frank near-miss reporting. The near-miss reporting platform improved accessibility and provided actionable data for enhancing patient safety.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Organisational Leadership, Technology, Quality Improvement, Safe Care, International Patient Safety Goals, Risk Management, Preventive Approach, Human Resource, Culture Building, Digitalisation, Digital Platforms, Staff Engagement
About this Content
Aims
Build a safety culture among nurses by encouraging open and frank near-miss reporting.
Background
The existing Risk Management System (RMS) lacked options for reporting near misses, resulting in untracked and unresolved issues.
Methods
Developed an Infopedia page and electronic form for near-miss reporting. Simplified submission process with anonymity and reduced time requirements.
Results
319 near-miss cases reported in 2017, providing valuable data for corrective measures.
Conclusion
The near-miss reporting platform improved accessibility and provided actionable data for enhancing patient safety.
Lessons Learnt
Simplified and anonymous reporting increases participation and fosters a safety culture.
Additional Information
Singapore Healthcare Management 2017 – Highlighted Project (Safety Culture).
Keywords
Near Miss, Safety Culture, Patient Safety, Reporting System, Nursing.
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration, Nursing |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Ivy Goh Hui Qi |
Project Member(s) | Elaine Wee Geok Ling |
Connect with this contributor!
Ivy Goh Hui Qi - ivy.goh.h.q@sgh.com.sg