Integrated Medical Clinic (IMC) patients with chronic medical conditions have improved mental well-being
Care Process & Redesign
Singapore Health Biomedical Congress
National Healthcare Group
30 October 2025
To evaluate the impact of Activation and Care Empowerment (ACE) consultations on the mental well-being of patients with. Providing IMC patients with a multi-disciplinary approach in consultations improves their mental resilience and overall mental.
Year Submitted: 2025
Published Date: 30 October 2025
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign, Patient Satisfaction, Value Based Care
About this Content
Aims
To evaluate the impact of Activation and Care Empowerment (ACE) consultations on the mental well-being of patients with chronic medical conditions.
Background
There is significant clinical and epidemiological evidence associating chronic diseases with psychological states. However, the emotional and psycho-social components of patients are often overlooked in medical care. Integrated Medical Clinic (IMC) assigns a healthcare team to patients with complex medical needs to address these issues.
Methods
The World Health Organisation Five Well-Being Index (WHO-5) was used to measure the mental well-being of 30 chronic disease patients before and after ACE consultations. Comparisons were made between IMC and non-IMC patients.
Results
93.3% of patients showed improvement in WHO-5 scores after ACE intervention. 67% of IMC patients and 39% of non-IMC patients had at least a 20 percentage point improvement. A higher percentage of IMC patients (83.3%) compared to non-IMC patients (77.8%) had scores above 50 percentage points.
Conclusion
Providing IMC patients with a multi-disciplinary approach in consultations improves their mental resilience and overall mental well-being.
Lessons Learnt
Introducing ACE as part of a holistic approach provides additional value by encouraging positive adjustments to chronic diseases, supporting lifestyle modifications, and improving patient self-awareness and self-efficacy.
Keywords
WHO-5, Wellbeing, Mental Health
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Khoo Teck Puat Hospital, Yishun Health, NHG Health |
Platform(s) | Singapore Health Biomedical Congress |
Healthcare Professional Group(s) | Healthcare Administration, Medical |
Applicable Specialty or Discipline | Psychology |
Project Lead(s) | Sabrina Toh Ee Ping |
Project Member(s) | Angie Lim Hui Li |
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KTPH & YCH Innovation & Improvement (I&I) Office - i-i@ktph.com.sg