Innovative Programme for Tele-Presence Robot in Inpatient Wards
Organisational Leadership
Technology
National Healthcare Innovation and Productivity Medals
National Healthcare Group
31 December 2024
Implement Tele-Presence Robots in inpatient wards to reduce nursing time by 20% and enhance care delivery. The Tele-Presence Robot successfully complemented nursing care, reducing workload and improving efficiency.
Year Submitted: 2024
Published Date: 31 December 2024
Tags: Technology, Organisational Leadership, Assistive Technology, Robotics, Digitalisation, Automation, Artificial Intelligence, Human Resource, Staff Wellbeing
About this Content
Aims
Implement Tele-Presence Robots in inpatient wards to reduce nursing time by 20% and enhance care delivery.
Background
WHO predicts a global shortage of 18 million health workers by 2030. AI-powered robotic solutions, such as PARO, have been introduced in healthcare for remote monitoring and assistance.
Methods
Used the Plan-Do-Study-Act (PDSA) methodology. Conducted site visits to explore AI-powered solutions, leading to the selection of the Tele-Presence Robot for patient interaction.
Results
Nursing time for patient orientation reduced by 60%, from 15 minutes per patient to 6 minutes. 81% of staff found the robot useful for ward orientation, and 63.8% supported its use for scheduled announcements.
Conclusion
The Tele-Presence Robot successfully complemented nursing care, reducing workload and improving efficiency. Future enhancements will focus on expanded use and AI-driven improvements.
Lessons Learnt
AI-powered robots can improve efficiency and staff satisfaction. Proper training and implementation planning are key to success.
Keywords
Tele-Presence Robot, Assistive Technology, Robotics, Digitalisation, Automation, AI, Nursing Efficiency
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Yishun Community Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Allied Health, Nursing, Medical |
Applicable Specialty or Discipline | Medical ＆ Laboratory Technology |
Project Lead(s) | Pamela Foong |
Project Member(s) | Tan P.Y. |
Connect with this contributor!
Pamela Foong - foong.pamela.pei.mei@yishunhospital.com.sg
Project Attachment
632_YCH_NHIP_2024_Innovative_Programme_for_Tele_Presence_Robot_in_Inpatient_Wards.pdf