Projects

Innovative Healthcare Delivery Models in Ang Mo Kio Specialist Centre

Project Categories

Care Process & Redesign

Platform

National Healthcare Innovation and Productivity Medals

Cluster

National Healthcare Group

31 December 2023

Support Healthier SG by bringing care closer to patients via networks with GPs and community partners. AMKSC innovates care delivery and improves access while reducing hospital utilisation.

Year Submitted: 2023
Published Date: 31 December 2023

Tags: Care Process ＆ Redesign, Operational Management, Resource Allocation, Value Based Care, Allocative Value, Quality Improvement, Workflow Redesign, Access To Care, Waiting Time, Turnaround Time

About this Content

Aims

Support Healthier SG by bringing care closer to patients via networks with GPs and community partners.

Background

AMKSC focuses on cost-effective models for better access, affordability, and hospital utilisation.

Methods

Trans-disciplinary care models and automation

Results

Reduced waiting times, improved diabetes care (HbA1c improvement), and streamlined specialist services.

Conclusion

AMKSC innovates care delivery and improves access while reducing hospital utilisation.

Lessons Learnt

Integrated health and social care models drive population health improvements.

Additional Information

NHIP 2023 – Best Practice Medal (Care & Redesign)

Keywords

Specialist Care, Community Health, Population Health, Workflow Redesign

Innovators' Details

Healthcare Cluster(s)	National Healthcare Group
Organization(s) Involved	Tan Tock Seng Hospital
Platform(s)	National Healthcare Innovation and Productivity Medals
Healthcare Professional Group(s)	Allied Health, Ancillary Care, Pharmacy
Applicable Specialty or Discipline	General Practice, Ophthalmology, Orthopaedics, Audiology, Occupational Therapy, Physiotherapy, Endocrinology, Gastroenterology
Project Lead(s)	Kwek Tong Kiat
Project Member(s)	Daniel Chew Lee Keng Thiam Vernon Yong Timothy Quek Lim Ming Yann Yeo Seng Beng How Kwang Yeong Lee Hwee Ching Canny Lee Sr Wendy Ho Sr Kelly Xie Yuan Chua Jia Xuan Esther Cho Pao Hui Christopher Ng Florence Cheong Shaun Eric Lopez See Toh Wei Yann Dorothy Chen Kris Leng Soh Si Lin

Connect with this contributor!

A/Prof Kwek Tong Kiat - tong_kiat_kwek@ttsh.com.sg

Project Attachment

484_TTSH_NHIP_2023_Innovative_Healthcare_Delivery_Models_in_Ang_Mo_Kio_Specialist_Centre.pdf