Increasing The Rate Of Orthopaedic Inpatients Discharged Before Noon
Care Continuum
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2019
To meet and exceed the hospital's target of >30% of orthopaedic inpatients discharged before noon. Workflow enhancements effectively improved discharge rates, with positive impacts on patient satisfaction and operational efficiency.
Year Submitted: 2019
Published Date: 31 December 2019
Tags: Care Process ＆ Redesign, Care Continuum, Quality Improvement, Value Based Care, Discharge Planning, Inpatient Care
About this Content
Aims
To meet and exceed the hospital's target of >30% of orthopaedic inpatients discharged before noon.
Background
Discharge rates before noon ranged from 15% to 25%, leading to delayed bed availability and patient dissatisfaction.
Methods
Developed multi-pronged interventions including early discharge planning, workflow prioritization, and team load balancing.
Results
Discharge rate increased to 35% consistently; improved bed turnover and reduced patient wait times.
Conclusion
Workflow enhancements effectively improved discharge rates, with positive impacts on patient satisfaction and operational efficiency.
Lessons Learnt
Frequent reminders and stakeholder engagement ensure sustained compliance and success.
Additional Information
Recognized for Care & Process Redesign; plan to replicate across other departments.
Keywords
Discharge Planning, Orthopaedics
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health, Ancillary Care, Nursing, Medical, Healthcare Administration |
Applicable Specialty or Discipline | Orthopaedics, Physiotherapy, Occupational Therapy, Healthcare Administrators |
Project Lead(s) | Lin Shuxun, Han Fucai |
Project Member(s) | Choo Soo Chian |
Connect with this contributor!
Dr. Lin Shuxun - shuxun_lin@nuhs.edu.sg
Project Attachment
C123_NTFGH_QM_2019_Increasing_The_Rate_Of_Orthopaedic_Inpatients_Discharged_Before_Noon.pdf