Increasing patient admitted into GS emergency abscess DS-23 workflow
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2020
Improve admission rates for eligible patients into the GS emergency DS-23 workflow by October 2019. Improved workflow reduced hospital stayresources, and enhanced patient care【592†source】.
Year Submitted: 2020
Published Date: 31 December 2020
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign, Access To Care, Referral Rate, Value Based Care, Length Of Stay, Productivity, Cost Saving
About this Content
Aims
Improve admission rates for eligible patients into the GS emergency DS-23 workflow by October 2019.
Background
The DS-23 workflow for emergency abscess patients was underutilized, with only 10% enrollment despite eligibility【592†source】.
Methods
Refined inclusion criteria, implementedtexts, trained staff, and raised awareness via weekly reminders【592†source】.
Results
Admission rates increased to 20%; rcost, and inpatient burden for abscess patients【592†source】.
Conclusion
Improved workflow reduced hospital stayresources, and enhanced patient care【592†source】.
Lessons Learnt
Changing end-user mindset and creating workflows are essential for successful implementation【592†source】.
Keywords
Emerg Workflow, DS-23, Workflow Optimization, Referral System, Cost Savings
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration, Nursing, Medical |
Applicable Specialty or Discipline | Surgery |
Project Lead(s) | Jesse Hu |
Project Member(s) | Cheong Chern Yuen |
Connect with this contributor!
Dr Jesse Hu - jesse_hu@nuhs.edu.sg
Project Attachment
C_237_NTFGH_QM_2020_Increasing_patient_admitted_into_GS_emergency_abscess_DS_23_workflow.pdf