Improving the Process of Handling Loss of Ophthalmic Instruments
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2018
Achieve zero instrument loss within one year. Standardized checks and education effectively reduced losses and improved team accountability.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Value Based Care, Productivity, Operational Management, Inventory Management
About this Content
Aims
Achieve zero instrument loss within one year.
Background
Loss of ophthalmic instruments occurred frequently, particularly during high-turnover surgical sessions.
Methods
Adopted PDCA cycle; introduced pictorial guides, weekly reminders, and tracking interventions.
Results
Instrument loss incidents reduced by 46% within six months, saving $4,420 in costs.
Conclusion
Standardized checks and education effectively reduced losses and improved team accountability.
Lessons Learnt
Training and consistent monitoring are crucial to sustaining improvements in handling delicate instruments.
Keywords
Instrument Tracking, Cost Efficiency, Ophthalmology
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore National Eye Centre |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Ophthalmology, Surgery |
Project Lead(s) | Yeo Liew Soo |
Project Member(s) | Low Poh Leng |
Connect with this contributor!
Yeo Liew Soo - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C268_SNEC_Improving_the_process_of_handling_loss_of_ophthalmic_instruments.pdf