Improving the Process for Linen and Meal Delivery
Care Process & Redesign
Technology
AIC Community Care Excellence Awards
Agency for Integrated Care - Intermediate and Long Term Care
31 December 2023
Increase patient vaccination accuracy and update rates from 40%-60% to 100% within 1 month. Streamlined and automated vaccination tracking achieved full compliance with MOH directives.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Quality Improvement, Lean Methodology
About this Content
Aims
Increase patient vaccination accuracy and update rates from 40%-60% to 100% within 1 month.
Background
Manual processes for tracking vaccination status led to inefficiencies and inaccuracies.
Methods
Upgraded VMS system to auto-pull vaccination status; trained staff on workflow changes.
Results
Vaccination accuracy and update rates achieved 100% compliance; reduced manual workload significantly.
Conclusion
Streamlined and automated vaccination tracking achieved full compliance with MOH directives.
Lessons Learnt
Stakeholder communication and training are critical during system upgrades.
Additional Information
Productivity Improvement Award (Silver)
Keywords
Vaccination Status, Visitor Management System, Infection Control, COVID-19
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Agency for Integrated Care - Intermediate and Long Term Care |
Organization(s) Involved | Ren Ci Hospital |
Platform(s) | AIC Community Care Excellence Awards |
Healthcare Professional Group(s) | Ancillary Care, Healthcare Administration, Nursing |
Applicable Specialty or Discipline | Healthcare Administrators, Infectious Diseases |
Project Lead(s) | Ron Ng |
Project Member(s) | Suriani |
Connect with this contributor!
Agency for Integrated Care - quality@aic.sg
Project Attachment
C_31_Ren_Ci_CCEA_2023_VMS_Upgrade_to_Reflect_Patient_Vaccination_Status.pdf