Improving Patients’ Accessibility to Their Medication Information via Personalized Medication List
Care Process & Redesign
Technology
Centre for Allied Health & Pharmacy Excellence
National Healthcare Group
31 December 2023
To improve patient access to medication information via QR codes on personalized medication lists by 50%. QR-code-enabled personalized medication lists effectively bridge information gaps for patients.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Technology, Quality Improvement, Access To Care, Digitalisation
About this Content
Aims
To improve patient access to medication information via QR codes on personalized medication lists by 50%.
Background
Medication virtual counseling and access challenges required innovative solutions for better patient engagement.
Methods
Developed personalized medication lists with QR codes linking to online resources like TTSH Health Library and YouTube.
Results
Increased medication information access by 36% and video usage by 709%; 87% of patients found QR codes useful.
Conclusion
QR-code-enabled personalized medication lists effectively bridge information gaps for patients.
Lessons Learnt
Digital solutions improve patient accessibility and understanding, enhancing their medication management.
Additional Information
CAPE 2023 Outstanding Poster Award
Keywords
Digital Health, Medication Information
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | Centre for Allied Health & Pharmacy Excellence |
Healthcare Professional Group(s) | Pharmacy |
Applicable Specialty or Discipline | Clinical Research |
Project Lead(s) | Phang Yi Xuan Vanessa |
Project Member(s) | Lim Woan Chyi |
Connect with this contributor!
Phang Yi Xuan Vanessa - vanessa_yx_phang@ttsh.com.sg
Project Attachment
C_550_TTSH_CAPE_2023_Improving_Patients_Accessibility_to_their_Medication_Information.pdf