Improving Patient Care with the Electronic Patient Reported Outcome and Experience Measures Programme
Care Process & Redesign
Technology
IHIS Health Tech / Synapxe
SingHealth
31 December 2021
To improve patient care with electronic patient-reported outcomes (PROM) and experience measures (PREM). PROM/PREM digitalization enhances efficiency, patient experience, and clinical decision-making.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Care Process ＆ Redesign, Digital Health, Telehealth, Data Analytics, Value Based Care, Patient Reported Outcome Measures, Patient Reported Experience Measures
About this Content
Aims
To improve patient care with electronic patient-reported outcomes (PROM) and experience measures (PREM).
Background
PROM and PREM traditionally relied on inefficient paper-based systems, creating data challenges.
Methods
Introduced ZEDOC platform, allowing digital capture of PROM/PREM, real-time analysis, and integration with EMRs.
Results
Achieved higher survey response rates (SGH: 13.6%; KKH: 19.3%), reduced costs, and improved patient satisfaction.
Conclusion
PROM/PREM digitalization enhances efficiency, patient experience, and clinical decision-making.
Lessons Learnt
Structured digital tools improve healthcare delivery and patient-centric care.
Additional Information
HealthTech Connect Feature (IHiS Publication).
Keywords
PROM, PREM, Digital Health, ZEDOC
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Headquarter |
Platform(s) | IHIS Health Tech / Synapxe |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | |
Project Member(s) |
Connect with this contributor!
IHiS Corporate Communications - ihis.communications@ihis.com.sg
Project Attachment
C_662_SingHealth_IHiS_Health_Tech_2021_Improving_Patient_Care_with_the_Electronic_PROM_N_PREM.pdf