Improving patient care delivery through streamlining and standardising processes at an outpatient Day Rehabilitation Centre
Project Categories
Care Process & Redesign
Technology
Platform
National Healthcare Innovation and Productivity Medals
Cluster
Agency for Integrated Care - Intermediate and Long Term Care
31 December 2024
Adopt NUHS Value-Driven Outcome framework to improve CQIs for hip fracture and stroke patients by 20%. Framework significantly improved CQIs and reduced costs; continues to focus on sustainability and stakeholder engagement.
Year Submitted: 2024
Published Date: 31 December 2024
Tags: Care Process ＆ Redesign, Technology, Value Based Care, Productivity, Cost Saving, Patient Reported Outcome Measures, Patient Reported Experience Measures, Access To Care, Transfer Out Rate, Digital Health, Data Management, Data Visualization
About this Content
Aims
Adopt NUHS Value-Driven Outcome framework to improve CQIs for hip fracture and stroke patients by 20%.
Background
Value-driven care concept aims to improve healthcare quality through collaboration; resource limitations hindered implementation at SACH.
Methods
Adopted NUHS framework, applied PDSA improvement cycles, combined data sources, and improved CQI calculations.
Results
CQI for hip fracture care improved by 26%; stroke care improved by 24%; cost avoidance of $553K/year by saving 5.8 beds/day.
Conclusion
Framework significantly improved CQIs and reduced costs; continues to focus on sustainability and stakeholder engagement.
Lessons Learnt
Data consolidation and effective frameworks drive improvements; collaboration enhances successful implementation.
Additional Information
Recipient of NHIP 2024 – Best Adopter
Keywords
Value-Based Care, CQIs, Hip Fracture, Stroke, Data Visualization, PDSA Cycle
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Agency for Integrated Care - Intermediate and Long Term Care |
Organization(s) Involved | St. Andrew Community Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Medical, Healthcare Administration |
Applicable Specialty or Discipline | Surgery, Orthopaedics, Rehabilitation Therapy, Healthcare Administrators |
Project Lead(s) | Edward Goh |
Project Member(s) | Law Yen Hoon |
Connect with this contributor!
Ms. Law Yen Hoon - yenhoon_law@sach.org.sg (opens in new tab)