Improving Oncology Patients’ Access And Attendance To Dietetics Services By Introducing A Dietetics Clinic In The Chemotherapy Unit And Oncology Clinic
Care Process & Redesign
Training ＆ Education
National University Health System Quality Improvement
National University Health System
31 December 2018
Improve dietetics referral for first-visit oncology patients from 5% to 25% and maintain a 75% actualisation rate. The new clinic streamlined access to dietetics services, enhancing patient care and convenience.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Training ＆ Education, Quality Improvement, Workflow Redesign, Access To Care, Referral Rate, Value Based Care, Utilisation, Learning Approach, Inter-Professional Education
About this Content
Aims
Improve dietetics referral for first-visit oncology patients from 5% to 25% and maintain a 75% actualisation rate.
Background
Low referral rates (2.9-17%) for dietetic consultations among oncology patients resulted in malnutrition risk.
Methods
Opened a dietetics clinic in the oncology and chemotherapy units; conducted nurse training on 3-minute nutritional screening.
Results
Dietetics referral improved; actualisation rate achieved 100%; increased convenience for patients undergoing treatment.
Conclusion
The new clinic streamlined access to dietetics services, enhancing patient care and convenience.
Lessons Learnt
Interdisciplinary collaboration and constant service evaluation improve care quality.
Keywords
Interdisciplinary Collaboration, Patient Convenience
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Nursing, Allied Health |
Applicable Specialty or Discipline | Oncology, Nutrition ＆ Dietetics |
Project Lead(s) | Yeo Mei En Joy |
Project Member(s) | Lim Ruey Jiun |
Connect with this contributor!
Yeo Mei En Joy - joy_yeo@nuhs.edu.sg