Improving Nurses and Patient Care Associates' Compliance to Speech Therapy Electronic Meal Ordering System (EMOS) Comments
Care Process & Redesign
Technology
Training ＆ Education
National University Health System Quality Improvement
National University Health System
31 December 2020
Increase Nurses' and PCAs' compliance to ST EMOS comments to above 92% by Feb 2020. Sustained compliance with standardized EMOS comments enhanced safety for dysphagic patients.
Year Submitted: 2020
Published Date: 31 December 2020
Tags: Care Process ＆ Redesign, Technology, Training ＆ Education, Value Based Care, Safe Care, Adherence Rate, Digitalisation, Digital Platforms, Education Platform, Learning Management, Virtual Learning Platform, Learning Theories ＆ Framework, Team Based Learning
About this Content
Aims
Increase Nurses' and PCAs' compliance to ST EMOS comments to above 92% by Feb 2020.
Background
Non-compliance with Speech Therapy EMOS comments increased the risk of aspiration in dysphagic patients.
Methods
Education sessions during roll call, provision of reference sheets, and feedback audits.
Results
Compliance increased to 95.7% in Feb 2020; persistent errors analyzed for targeted solutions.
Conclusion
Sustained compliance with standardized EMOS comments enhanced safety for dysphagic patients.
Lessons Learnt
Education, visual aids, and ongoing feedback significantly improved compliance.
Keywords
EMOS Compliance, Speech Therapy, Dysphagia Safety, Education, Nursing Adherence
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health, Nursing |
Applicable Specialty or Discipline | Nutrition ＆ Dietetics, Patient Service Associate, Speech Therapy |
Project Lead(s) | Chang Huey Fang |
Project Member(s) | Wendy Sim |
Connect with this contributor!
Chang Huey Fang - huey_fang_chang@nuhs.edu.sg
Project Attachment
C_231_NTFGH_QM_2020_Improving_Nurses_n_PCAs_Compliance_to_ST_EMOS_Comment.pdf