Improving Enrolment of Inpatient Residents in My Health Map
Care Continuum
National University Health System Quality Improvement
National University Health System
31 December 2022
Increase MHM inpatient enrolment rate to 30% by Aug 2022. Community outreach models require structured frameworks for success and scalability.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Continuum, Population Health, Physical Health, Preventive Care, Health Promotion
About this Content
Aims
Increase MHM inpatient enrolment rate to 30% by Aug 2022.
Background
Inpatient engagement for MHM enrolment was ineffective, leaving gaps in patient empowerment.
Methods
Developed scripts, proactively engaged residents, and piloted engagement frameworks.
Results
Increased enrolment from 0% to 37.5% by project end.
Conclusion
Community outreach models require structured frameworks for success and scalability.
Lessons Learnt
Team collaboration and proactive engagement are essential for enrolment improvement.
Additional Information
Scaled to JCH for broader outreach impact
Keywords
My Health Map, Inpatient Enrolment, Population Health, Community Engagement
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health, Healthcare Administration |
Applicable Specialty or Discipline | Medical Social Workers |
Project Lead(s) | Chin Chi Hsien |
Project Member(s) | Lee Hee Hoon |
Connect with this contributor!
Poh Sijie - poh_sijie@nuhs.edu.sg
Project Attachment
C_296_NTFGH_QM_2022_Improving_Enrolment_of_Inpatient_Residents_in_My_Health_Map.pdf