Improving Claims Reimbursement Turnaround Time
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Reduce average reimbursement turnaround and rejects. Efficiency improvement achieved.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Quality Improvement, Job Effectiveness, Operational Management, Financial Management
About this Content
Aims
Reduce average reimbursement turnaround and rejects.
Background
See poster for details
Methods
See poster for details
Results
Reduced turnaround by 24.2%, fewer rejects
Conclusion
Efficiency improvement achieved.
Lessons Learnt
Process collaboration was critical.
Keywords
Claims Reimbursement, OOP Expenses
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | National Dental Centre Singapore |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Cassandra Tham |
Project Member(s) | Lim Chea Ngo |
Connect with this contributor!
Cassandra Tham - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_771_NDCS_SHM_2022_Improving_Claims_Reimbursement_Turnaround_Time.pdf