Improving Chronic Pain Patients’ Self-Efficacy in Pain Management and Reducing Emergency Department Visits
Care Continuum
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2022
To improve self-efficacy in pain management for chronic pain patients and reduce Emergency Department visits and hospital. Nurse-led interventions stabilized chronic pain outcomes, reduced Emergency visits, and improved patient satisfaction.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Care Continuum, Quality Improvement, Clinical Practice Improvement, Preventive Care, Patient Education, Chronic Care
About this Content
Aims
To improve self-efficacy in pain management for chronic pain patients and reduce Emergency Department visits and hospital admissions due to poorly controlled pain.
Background
Chronic pain results in poor mobility, multiple hospital visits, and patient dissatisfaction. Poor pain management leads to social isolation and financial concerns.
Methods
Implemented nurse-led telephonic support for 27 chronic pain patients, focusing on medication adherence, pain control, and addressing concerns through follow-up calls.
Results
Achieved significant improvement in medication adherence and reduced Emergency Department visits while stabilizing pain-related outcomes.
Conclusion
Nurse-led interventions stabilized chronic pain outcomes, reduced Emergency visits, and improved patient satisfaction.
Lessons Learnt
Engaging patients with proactive follow-ups and education increases self-efficacy and satisfaction while reducing unnecessary healthcare utilization.
Additional Information
Singapore Healthcare Management Congress 2022 – 2nd Prize (Patient Experience category).
Keywords
Chronic Pain, Pain Management, Patient Empowerment
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Medical |
Applicable Specialty or Discipline | Emergency Medicine, Neurology |
Project Lead(s) | Elizabeth Tan Sein Jieh, Rachel Lee Min Qi |
Project Member(s) | Jane Mary George |
Connect with this contributor!
Dr. Elizabeth Tan Sein Jieh - singaporehealthcaremanagement@singhealth.com.sg