Improvement of Warehouse Operational Efficiency Through Automation
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Customize an automated system to improve operational efficiency and support future expansion. Automation significantly enhanced efficiency, reduced errors, and optimized logistics processes.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Automation, Operational Intelligence, Operational Management, Inventory Management, Quality Improvement, Productivity, Time Saving, Supply Chain
About this Content
Aims
Customize an automated system to improve operational efficiency and support future expansion.
Background
Conventional manual logistics faced challenges such as space constraints, high staff movement, and low accuracy.
Methods
Used fishbone analysis to identify root causes; implemented automated storage solutions and guided pick modules.
Results
Achieved 88% automation of stock keeping units; increased pick accuracy to 100%; managed workload increase without manpower growth.
Conclusion
Automation significantly enhanced efficiency, reduced errors, and optimized logistics processes.
Lessons Learnt
Engaging stakeholders and iterative refinement are key to ensuring successful automation.
Additional Information
SHM 2021 – Merit Award (Supply Chain Management Category).
Keywords
Automation, Operational Efficiency, Supply Chain, RFID
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital, Agency of Logistics and Procurement Services |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration, Pharmacy |
Applicable Specialty or Discipline | Healthcare Administrators, Pharmacology |
Project Lead(s) | Ho Swee Geok |
Project Member(s) | Cheah Bee Hooi May |
Connect with this contributor!
Ho Swee Geok - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C509_SGH_ALPS_SHM_2021_Operational_Efficiency_Through_Automation.pdf