Improvement of Packing Processes
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2022
Improve time spent on individual packing sets; eliminate errors. Significant error reduction and enhanced team productivity; scalable improvements.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Quality Improvement, Job Effectiveness, Operational Management, Inventory Management
About this Content
Aims
Improve time spent on individual packing sets; eliminate errors.
Background
Technicians lacked compliance to standardized packing procedures, causing errors and delays.
Methods
Revised procedures, implemented standardized work instructions, enhanced training, and used IMS prompts.
Results
Error rate decreased; productivity increased across monitored packing processes.
Conclusion
Significant error reduction and enhanced team productivity; scalable improvements.
Lessons Learnt
Standardization and proactive staff involvement sustain process efficiency.
Keywords
Packing Processes, CSSD, Instrument Standardization, IMS Prompts
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration, Nursing |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Hung Lea Ping |
Project Member(s) | Kristin Chin |
Connect with this contributor!
Kristin Chin - kristin_chin@nuhs.edu.sg