Improve The Safety of Supply Management for High Concentrated Electrolytes In ALPS(SGH) Pharmacy Warehouse
31 December 2023
Project Categories
Applied/Translational Research
Care Process & Redesign
Platform
Singapore Healthcare Management Congress
Cluster
Others
Improve the safety of supply management for high concentrated electrolytes (HAM). The workflow redesign improved safety and reduced risks in managing high-concentrated electrolytes.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Operational Management, Logistics Management, Resource Allocation, Productivity, Time Saving, Quality Improvement, Job Effectiveness, Workflow Redesign, Risk Management, Adverse Outcome Reduction, Applied/Translational Research, Preventive Approach, Quantitative Research
About this Content
Aims
Improve the safety of supply management for high concentrated electrolytes (HAM).
Background
Supply errors occurred due to unclear workflows, policy complexities, and unapproved requests.
Methods
Removed HAM from catalogues, added signage, simplified workflows, and trained staff.
Results
No incidents reported post-implementation; staff confidence and HAM workflow understanding improved.
Conclusion
The workflow redesign improved safety and reduced risks in managing high-concentrated electrolytes.
Lessons Learnt
Simplified policies and workflows help prevent errors and ensure compliance in HAM supply.
Additional Information
Singapore SHM 2023 – 2nd Prize (Supply Chain)
Keywords
High Alert Medications, Pharmacy Workflow, Safety Management, Supply Process
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Others |
Organization(s) Involved | Agency of Logistics and Procurement Services |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration, Pharmacy |
Applicable Specialty or Discipline | Healthcare Administrators, Pharmacology |
Project Lead(s) | May Cheah Bee Hooi |
Project Member(s) | Mohammed Sahrin Bin Sahar |
Connect with this contributor!
May Cheah Bee Hooi - singaporehealthcaremanagement@singhealth.com.sg