Implementation of One Person Electronic Computerised Physician Order Entry Group and Cross Match In Singapore General Hospital
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2023
Reduce misidentification and WBIT during GXM sampling using an electronic verification system. The CPOE GXM workflow enhances patient safety and operational efficiency, forming a reliable model for other processes.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Technology, Quality Improvement, Workflow Redesign, Digitalisation
About this Content
Aims
Reduce misidentification and WBIT during GXM sampling using an electronic verification system.
Background
Manual processes for GXM sampling led to errors, impacting patient safety and efficiency.
Methods
Implemented CPOE GXM test in SCM, ensuring mandatory bedside verification using wrist ID scanning.
Results
Achieved zero WBIT incidents, reduced specimen rejections to zero, and improved man-hour savings with streamlined workflows.
Conclusion
The CPOE GXM workflow enhances patient safety and operational efficiency, forming a reliable model for other processes.
Lessons Learnt
Digital workflows reduce errors and enhance traceability, improving patient safety and operational efficiency.
Additional Information
Singapore Healthcare Management Congress 2023 – Merit Prize (Operations category)
Keywords
Patient Misidentification, Workflow Redesign
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital, Sengkang General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Medical ＆ Laboratory Technology, Haematology, Pathology |
Project Lead(s) | Hwang Chung Cheng Jordan |
Project Member(s) | Rachel You |
Connect with this contributor!
Hwang Chung Cheng Jordan - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_888_SGH_SHM_2023_Implementation_of_1_Person_Electronic_Computerised_Physician_Order.pdf