Implementation of ICU Outreach Nursing Services for Improving and Facilitate the Continuity Care of Hospitalised Patient
Care Continuum
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2021
Ensure timely and appropriate care for high-risk and unstable patients in general wards to prevent escalation. ICU outreach services improve outcomes, reduce complications, and enhance the care continuum for post-ICU patients.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Care Continuum, Quality Improvement, Workflow Redesign, Job Effectiveness, Inpatient Care, Community Engagement
About this Content
Aims
Ensure timely and appropriate care for high-risk and unstable patients in general wards to prevent escalation.
Background
Unplanned ICU readmissions were caused by inadequate assessments, delayed escalations, and suboptimal management in general wards.
Methods
Implemented ICU outreach services for post-ICU patients, invasive line tracking, tracheostomy care, and Code Red triggers.
Results
Reduced ICU readmissions; increased early identification and intervention for high-risk patients.
Conclusion
ICU outreach services improve outcomes, reduce complications, and enhance the care continuum for post-ICU patients.
Lessons Learnt
Regular training and clear workflows ensure early interventions and seamless patient transitions.
Keywords
ICU Outreach, Continuity of Care, Escalation
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital, Jurong Community Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Intensive Care Medicine |
Project Lead(s) | Agnes Chong YH |
Project Member(s) | Ong YM |
Connect with this contributor!
Ong Yoke Moi - ong_yoke_moi@nuhs.edu.sg
Project Attachment
C204_NTFGH_JCH_QM_2021_ICU_Outreach_Nursing_Services_for_Continuity_Care_of_Hospitalised_Patient.pdf