HOME – Handing Over Medications Efficiently
Care Continuum
Care Process & Redesign
Singapore Healthcare Management Congress
National University Health System
SingHealth
31 December 2022
Reduce processing man-hours for H2H programme prescriptions by 50%. Significant improvements in time savings, cost reductions, and patient care efficiency.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Care Continuum, Quality Improvement, Workflow Redesign, Productivity, Time Saving, Cost Saving, Manhour Saving, Home Care, Intermediate and Long Term Care ＆ Community Care
About this Content
Aims
Reduce processing man-hours for H2H programme prescriptions by 50%.
Background
Address inefficiencies in prescription workflows for Hospital-to-Home visits.
Methods
BluPort lockers extended to H2H nurses; introduced Home Medication Kits.
Results
Reduced average processing time from 6.05 hours to 1.21 hours, achieving an 80% reduction.
Conclusion
Significant improvements in time savings, cost reductions, and patient care efficiency.
Lessons Learnt
Sustainability ensured by integrating workflows into shared resources and monthly tracking.
Additional Information
Singapore Healthcare Management Congress 2022 – Merit Award (Operations category).
Keywords
H2H Programme, Workflow Optimization, Medication Kits
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth, National University Health System |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical, Pharmacy |
Applicable Specialty or Discipline | Pharmacology |
Project Lead(s) | Haslinda Binte Barman |
Project Member(s) | Ong Kheng Yong |
Connect with this contributor!
Haslinda Binte Barman - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_729_SGH_SHM_2022_HOME_Handing_Over_Medications_Efficiently_yh.pdf