Go-Green" with Electronic Letters to Enhance Employee Experience
Care Process & Redesign
Environmental Sustainability
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Digitize HR processes with a secured electronic letter platform, reduce environmental footprint, and improve employee. The electronic letter platform transformed HR processes, aligning with sustainability and efficiency goals.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Care Process ＆ Redesign, Environmental Sustainability, Digitalisation, Digitisation, Digital Platforms, Paper Waste, Quality Improvement, Time Saving, Manhour Saving
About this Content
Aims
Digitize HR processes with a secured electronic letter platform, reduce environmental footprint, and improve employee experience.
Background
Manual HR letter processes were resource-intensive, prone to errors, and unsuitable during the pandemic.
Methods
Developed a secure platform for generating and distributing personalized electronic HR letters via SingHealth HRIS.
Results
60,000 electronic letters generated; significant cost and time savings; enhanced accessibility for employees.
Conclusion
The electronic letter platform transformed HR processes, aligning with sustainability and efficiency goals.
Lessons Learnt
Automation enhances process efficiency, reduces environmental impact, and improves user experience.
Additional Information
Singapore Healthcare Management 2021 – Shortlisted Project (Human Resource Category).
Keywords
Electronic Letters, Go-Green, Payslip.
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Headquarter |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Alvin Foo |
Project Member(s) | James Tan |
Connect with this contributor!
Alvin Foo - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C643_SHHQ_SHM2021_Go_Green_with_Electronic_Letters_to_Enhance_Employee_Experience.pdf