Focused Echocardiograms Allow Cardiac Diagnostic Laboratory to Do More Studies Per Day
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2023
Increase the number of echocardiograms performed daily by 10%, from 12.5 to 13.75. Focused echocardiograms successfully reduced wait times, enabling more scans to be performed daily and enhancing patient care.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Value Based Care, Patient Satisfaction, Access To Care, Waiting Time, Quality Improvement, Job Effectiveness
About this Content
Aims
Increase the number of echocardiograms performed daily by 10%, from 12.5 to 13.75.
Background
The high demand for echocardiograms and limited resources resulted in long wait times for outpatient scans.
Methods
Introduced focused echocardiograms for specific conditions, reducing the scan time from 60 minutes to 15 minutes, and adapted workflow for better efficiency.
Results
Increased the number of echocardiograms performed daily; patient and physician satisfaction improved.
Conclusion
Focused echocardiograms successfully reduced wait times, enabling more scans to be performed daily and enhancing patient care.
Lessons Learnt
Optimizing processes and focusing on the necessary information can improve work efficiency without additional resources.
Keywords
Echocardiograms, Focused ECHO, Cardiology, Lab Efficiency, Patient Satisfaction
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Cardiology |
Project Lead(s) | Amy Koh Yoke Leng |
Project Member(s) | Eva Hung |
Connect with this contributor!
Amy Koh Yoke Leng - Yoke_Leng_Koh@nuhs.edu.sg