FLC Store Inventory Management
Care Process & Redesign
Singapore Healthcare Management Congress
National Healthcare Group
31 December 2014
Implement an inventory system to improve stock efficiency and staff accountability while accommodating a 46% reduction in. Success highlights the scalability of a user-driven inventory system across other hospital departments.
Year Submitted: 2014
Published Date: 31 December 2014
Tags: Care Process ＆ Redesign, Quality Improvement, Lean Methodology, Workflow Redesign, Operational Management, Inventory Management, Productivity, Time Saving, Cost Saving
About this Content
Aims
Implement an inventory system to improve stock efficiency and staff accountability while accommodating a 46% reduction in storage area.
Background
The Foot Care and Limb Design Centre's (FLC) on-site store managed approximately 1,300 items with inefficiencies in storage, tracking, and stock management.
Methods
Used Value Stream Mapping to identify gaps; implemented 6S methodology and a Microsoft Access inventory system for organization and tracking; adopted contracts and par-level prompts.
Results
Reduced item retrieval time by 76% (105 sec to 25 sec); stock count time by 60% (15 hours to 6 hours); holding costs by 34%; turnaround time from 12 weeks to 2 weeks.
Conclusion
Success highlights the scalability of a user-driven inventory system across other hospital departments.
Lessons Learnt
Ergonomic improvements and streamlined workflows significantly boost efficiency and staff satisfaction.
Additional Information
Recognized at NHG Allied Health Innovations Forum 2023
Keywords
Inventory Management, Lean Methodology, Cost Efficiency, Workflow Redesign
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Tabitha Quake |
Project Member(s) | Karen Kee |
Connect with this contributor!
Tabitha Quake - tabitha_zh_quake@ttsh.com.sg