Factors influencing learners’ confidence in performing patient handling activities after workplace training
Organisational Leadership
Training ＆ Education
Workforce Transformation
National Healthcare Group Quality Improvement
National Healthcare Group
31 December 2017
Explore the factors influencing learners' confidence in patient handling activities and improve future training programs. Workplace learning programs must include hands-on practice, coaching, and opportunities for skill application to maintain learner.
Year Submitted: 2017
Published Date: 31 December 2017
Tags: Training ＆ Education, Workforce Transformation, Organisational Leadership, Learning Approach, Experiential Learning, Inter-Professional Education, Upskilling, Staff Development
About this Content
Aims
Explore the factors influencing learners' confidence in patient handling activities and improve future training programs.
Background
Hospital Service Ambassadors (SAs) required training to assist patients in wheelchairs and transfers. Their lack of skills impacted service quality.
Methods
Pre- and post-training confidence ratings using numeric scales, qualitative interviews, and supervisor feedback.
Results
Confidence increased from 2.2 ± 2.4 pre-training to 7.4 ± 1.1 post-training but decreased to 6.5 ± 1.6 six months later due to lack of practice opportunities.
Conclusion
Workplace learning programs must include hands-on practice, coaching, and opportunities for skill application to maintain learner confidence.
Lessons Learnt
Structured training, hands-on practice, and workplace coaching improve learner confidence. Sustained practice is essential for retention.
Additional Information
Funded by Employment and Employability Institute (e2i).
Keywords
Safe Patient Handling, Learner Confidence, Workplace Training, Coaching
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | National Healthcare Group Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Patient Service Associate, Occupational Therapy |
Project Lead(s) | Giam Yu Ting Joanna |
Project Member(s) | Lim Hui Hui |
Connect with this contributor!
Giam Yu Ting Joanna - joanna_yt_giam@ttsh.com.sg