Enterprise Risk Management 101 e‐Module – Creating an ERM Aware Culture
Care Process & Redesign
Training ＆ Education
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Promote ERM Awareness Culture across SingHealth. Future iterations to include intermediate and advanced ERM levels.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Training ＆ Education, Care Process ＆ Redesign, Learning Approach, Self-Directed Learning, Learning Culture, Education Platform, Virtual Learning Platform, Learning Management, Risk Management
About this Content
Aims
Promote ERM Awareness Culture across SingHealth.
Background
ERM knowledge lacked accessibility among staff.
Methods
Developed interactive e-module featuring quizzes and videos, pilot launched with feedback integration, and wide-scale rollout with leadership backing.
Results
77.2% rated the module as "Good/Excellent". Participation from 30,000+ staff.
Conclusion
Future iterations to include intermediate and advanced ERM levels.
Lessons Learnt
E-learning promotes efficient knowledge delivery and fosters an ERM-aware culture.
Additional Information
Singapore Healthcare Management (SHM) Congress 2022 – Merit Prize (Risk Management category)
Keywords
Risk Management, Learning Platform
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Headquarter, National Neuroscience Institute |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Ng Wei Kwang |
Project Member(s) | Ng Mee Yoke |
Connect with this contributor!
Ng Wei Kwang - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_760_SHHQ_SHM_2022_Enterprise_Risk_Management_101_e_Module.pdf