Enhancing Workflow for Safety of Inmate from Changi Prison Services
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2021
To enhance the workflow for safety of inmates from Changi prison services. Enhanced safety measures improved workflow for inmates and staff.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign, Value Based Care, Safe Care, Risk Management, Adverse Outcome Reduction, Access To Care, Build Environment, Facilities Management Improvements
About this Content
Aims
To enhance the workflow for safety of inmates from Changi prison services.
Background
Addressing safety concerns for inmates during hospital stays, including accidental lock-ins and proper admission processes.
Methods
Three-step Quality Improvement Model focusing on process analysis and stakeholder engagement.
Results
Zero patients wrongly admitted; zero housekeepers accidentally locked in cells.
Conclusion
Enhanced safety measures improved workflow for inmates and staff.
Lessons Learnt
Proactive process redesign eliminates safety gaps.
Additional Information
Singapore Healthcare Management 2021 – Shortlisted Project (Risk Management Category).
Keywords
Focus Group, Prison Escort, Prison Service Staff.
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | KK Women and Children Hospital, Changi Prison Services |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration, Nursing |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Teo Puay Ling |
Project Member(s) | Teo Chor Cher |
Connect with this contributor!
Teo Puay Ling - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C634_KKH_SHM2021_Enhancing_workflow_for_safety_of_inmates_from_Changi_Prison_Services.pdf