Enhancing the Quality of Improvement Projects initiated by the Speech Therapy
Training ＆ Education
National University Health System Quality Improvement
National University Health System
31 December 2020
Increase projects using QI methodology to 100% and Speech Therapists (STs) with QI experience to 80%. In-service training and structured QI packages improved QI knowledge and methodology adoption.
Year Submitted: 2020
Published Date: 31 December 2020
Tags: Training ＆ Education, Learning Theories ＆ Framework, Experiential Learning
About this Content
Aims
Increase projects using QI methodology to 100% and Speech Therapists (STs) with QI experience to 80%.
Background
Only 42% of QI projects (2016–2019) used QI methodology; 53% of STs lacked fundamental QI knowledge.
Methods
Conducted a 1-hour QI in-service and provided a step-by-step QI package to STs; monitored QI adoption.
Results
QI methodology adoption increased to 100% (2/2 projects); 14% increase in STs with QI experience.
Conclusion
In-service training and structured QI packages improved QI knowledge and methodology adoption.
Lessons Learnt
Short, interactive QI training was time-efficient and effective; staff applied QI practices successfully.
Keywords
QI Methodology, Speech Therapy, Quality Improvement, Training, Process Redesign
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Speech Therapy |
Project Lead(s) | Pamela Oh |
Project Member(s) | Gladys Tan |
Connect with this contributor!
Pamela Oh - pamela_oh@nuhs.edu.sg