Enhancing the Informed Consent Process of Complex Surgical Procedures
Care Process & Redesign
Technology
Yishun Health One Improvement Festival
National Healthcare Group
28 April 2025
Improve patient’s understanding and retention of key information and complications for complex surgical procedures, achieve. REBORN has achieved success in enhancing patient education and reducing consultation timing for breast reconstruction procedures.
Year Submitted: 2025
Published Date: 28 April 2025
Tags: Care Process ＆ Redesign, Technology, Augmented Reality, Patient Education, Workflow Redesign
About this Content
Aims
Improve patient’s understanding and retention of key information and complications for complex surgical procedures, achieve high patient satisfaction, and reduce consultation time.
Background
Informed consent is a critical component of patient care. Studies show that patients often sign consent documents without fully understanding the risks, benefits, and potential complications. A local study published by KTPH showed that the recall of key information of surgery on the day of surgery is sub-optimal.
Methods
REBORN, an end-to-end learning intervention that utilises flipped classroom, micromodules, Augmented Reality (AR) visualisations, and spaced education to improve understanding and retention of key information for patients was developed. It includes pre-consultation, consultation, and home-based learning phases.
Results
REBORN has been integrated into clinical use since July 2024 with positive results. Improved understanding and empowerment, engagement and usability, emotional support, and reduced consultation time were observed.
Conclusion
REBORN has achieved success in enhancing patient education and reducing consultation timing for breast reconstruction procedures. By addressing key pain points in the informed consent process, the project has also demonstrated its potential to streamline clinical workflows.
Lessons Learnt
Patients appreciated the interactive features such as the flipped classroom and clinicians found the animations helpful in facilitating the consultation.
Additional Information
REBORN has been shown to provide patients with breast cancer substantial psychological, social, emotional, and functional benefits.
Keywords
Informed Consent, Augmented Reality, Patient Education, Surgical Procedures, Consultation Time
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Khoo Teck Puat Hospital |
Platform(s) | Yishun Health One Improvement Festival |
Healthcare Professional Group(s) | Medical |
Applicable Specialty or Discipline | Surgery |
Project Lead(s) | Hwee J.H, Chia L.K.C, Sadaiyappan V |
Project Member(s) | Jolie Hwee |
Connect with this contributor!
KTPH & YCH Innovation & Improvement (I&I) Office - i-i@ktph.com.sg
Project Attachment
789_KTPH_OIF 2025_Enhancing the Informed Consent Process of Complex Surgical.pdf