Enhancing our Declaration of Interest Process
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2022
To enhance the review and escalation process for SGH’s Conflict of Interest Declaration to ensure a close loop. Enhanced processes ensure policy compliance and strengthen SGH’s reputation and staff accountability.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign
About this Content
Aims
To enhance the review and escalation process for SGH’s Conflict of Interest Declaration to ensure a close loop.
Background
Existing processes allowed only one level of approver, limiting oversight and appropriate action on conflicts.
Methods
Enhanced review process included Division Heads and SGH Employee Review Council, with mitigation measures and feedback loops.
Results
Improved awareness among leaders and staff, safeguarding SGH’s integrity. Compliance and mitigation measures were successfully implemented.
Conclusion
Enhanced processes ensure policy compliance and strengthen SGH’s reputation and staff accountability.
Lessons Learnt
Clear escalation and guidance processes improve compliance and safeguard organizational interests.
Additional Information
Singapore Healthcare Management Congress 2022 – Excellence in Process Compliance
Keywords
Declaration of Conflict of Interest, Compliance
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Lum Xin Ying |
Project Member(s) | Kriselle Lin |
Connect with this contributor!
Lum Xin Ying - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_794_SGH_SHM_2022_Enhancing_our_Declaration_of_Interest_Process_Copy.pdf