Embracing The New Norm in Patient Safety and Quality – Educating Staff and Creating Awareness on the Ground
Care Process & Redesign
Training ＆ Education
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Enhance safety awareness during COVID-19 among healthcare workers and patients. Innovative methods can propagate safety culture despite operational disruptions.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Training ＆ Education, Quality Improvement, Value Based Care, Safe Care, Education Platform, Virtual Learning Platform
About this Content
Aims
Enhance safety awareness during COVID-19 among healthcare workers and patients.
Background
COVID-19 created challenges in conducting traditional safety education activities.
Methods
Used webinars, comics, international talks, and mindfulness resources to spread awareness.
Results
99% of webinar attendees found content useful; recognized internationally for innovative safety approaches.
Conclusion
Innovative methods can propagate safety culture despite operational disruptions.
Lessons Learnt
Multimedia tools engage staff effectively in safety awareness initiatives.
Additional Information
SHM 2021 – Shortlisted Project (Communications Category)
Keywords
Patient Safety, COVID-19, Quality Improvement
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | DUKE University - National University of Singapore |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Nurhuda Mohamed Ishak |
Project Member(s) | Tang Xin Yan |
Connect with this contributor!
Nurhuda Mohamed Ishak - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C525_SHHQ_SHM_2021_Embracing_The_New_Norm_in_Patient_Safety_and_Quality.pdf