Embracing Technologies to Conduct Virtual Communication Skills Training for SingHealth Polyclinics Nurses
31 December 2021
Project Categories
Training ＆ Education
Platform
Singapore Healthcare Management Congress
Cluster
SingHealth
Leverage technology for virtual communication skills training to maintain learning continuity. Virtual training achieved goals and supports blended learning approaches.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Training ＆ Education, Education Platform, Virtual Learning Platform, Learning Management, Learning Theories ＆ Framework, Simulated Training
About this Content
Aims
Leverage technology for virtual communication skills training to maintain learning continuity.
Background
Face-to-face training was disrupted by COVID-19 restrictions; virtual methods were explored for continuity.
Methods
Introduced virtual breakout rooms, simulated patients, pre-course evaluations, and role plays.
Results
Training was as effective as face-to-face, with improved participant confidence and skills.
Conclusion
Virtual training achieved goals and supports blended learning approaches.
Lessons Learnt
Virtual platforms are a feasible and effective alternative for communication training.
Additional Information
SHM 2021 – Shortlisted Project (Communications Category)
Keywords
Virtual Training, Communication Skills, COVID-19
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Polyclinics |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Tan Ai Meng |
Project Member(s) | Joycelyn Lim Hwee Peng |
Connect with this contributor!
Tan Ai Meng - singaporehealthcaremanagement@singhealth.com.sg