Embracing Technologies to Conduct Virtual Communication Skills Training for SingHealth Polyclinics Nurses
Training ＆ Education
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Leverage technology for virtual communication skills training to maintain learning continuity. Virtual training achieved goals and supports blended learning approaches.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Training ＆ Education, Education Platform, Virtual Learning Platform, Learning Management, Learning Theories ＆ Framework, Simulated Training
About this Content
Aims
Leverage technology for virtual communication skills training to maintain learning continuity.
Background
Face-to-face training was disrupted by COVID-19 restrictions; virtual methods were explored for continuity.
Methods
Introduced virtual breakout rooms, simulated patients, pre-course evaluations, and role plays.
Results
Training was as effective as face-to-face, with improved participant confidence and skills.
Conclusion
Virtual training achieved goals and supports blended learning approaches.
Lessons Learnt
Virtual platforms are a feasible and effective alternative for communication training.
Additional Information
SHM 2021 – Shortlisted Project (Communications Category)
Keywords
Virtual Training, Communication Skills, COVID-19
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Polyclinics |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Tan Ai Meng |
Project Member(s) | Joycelyn Lim Hwee Peng |
Connect with this contributor!
Tan Ai Meng - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C526_SHP_SHM_2021_Embracing_Technologies_to_Conduct_Virtual_Communication_Skills_Training.pdf