Efficient and Patient-Centred Management of Patients Undergoing Induction of Labour
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2018
To improve the efficiency and patient experience for induction of labour (IOL) through coordinated, multidisciplinary care. The OMU model is scalable and can be implemented across other obstetric settings for similar benefits.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Access To Care, Turnaround Time, Value Based Care, Productivity, Safe Care
About this Content
Aims
To improve the efficiency and patient experience for induction of labour (IOL) through coordinated, multidisciplinary care.
Background
Induction of labour was previously managed in delivery suites, leading to bed crises, delays, and higher costs.
Methods
Established an Obstetric Monitoring Unit (OMU) to handle IOL patients more efficiently without increasing healthcare staff.
Results
Reduced waiting time for triage patients from 18 to 7 minutes; waiting time for IOL reduced from 9.9 to 6.3 hours. Improved patient satisfaction and fewer handovers.
Conclusion
The OMU model is scalable and can be implemented across other obstetric settings for similar benefits.
Lessons Learnt
Multidisciplinary care enhances efficiency and patient experience, even within resource constraints.
Keywords
Obstetrics, Induction of Labour, Patient Safety
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | KK Women and Children Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Obstetrics and Gynaecology |
Project Lead(s) | Prof Yeo Seow Heong |
Project Member(s) | Shephali Tagore |
Connect with this contributor!
Prof Yeo Seow Heong - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_99_KKH_Efficient_and_Patient_Centered_Management_of_Patients_Undergoing_Induction_of_Labour.pdf