Driving Change Through Data - Patient Education Brochures 2.0
31 December 2021
Project Categories
Care Continuum
Care Process & Redesign
Environmental Sustainability
Technology
Platform
Singapore Healthcare Management Congress
Cluster
SingHealth
Update patient brochures for better readability and reduce resource wastage. Efficient brochure design supports both patient care and organizational savings.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Technology, Care Continuum, Environmental Sustainability, Quality Improvement, Design Thinking, Productivity, Cost Saving, Paper Waste, Digitalisation, Digital Platforms, Preventive Care, Patient Education, Information ＆ Communication Technology, Internet/Intranet
About this Content
Aims
Update patient brochures for better readability and reduce resource wastage.
Background
Outdated brochures did not meet patients' needs; evidence-based updates were required.
Methods
Reduced titles from 58 to 28, ensured readability improvements, and transitioned to digital formats.
Results
Brochures achieved Flesch-Kincaid Grade Level 5.88; cost savings of $12,000/year and reduced inventory by 44,000 units/year.
Conclusion
Efficient brochure design supports both patient care and organizational savings.
Lessons Learnt
Evidence-based design improves resource use and patient engagement.
Additional Information
SHM 2021 – Shortlisted Project (Communications Category)
Keywords
Patient Education, Brochures, Resource Efficiency
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | National Neuroscience Institute |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Sharlyn Bay |
Project Member(s) | Margaret Ellen Perry |
Connect with this contributor!
Sharlyn Bay - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C530_NNI_SHM_2021_Driving_Change_Through_Data_Patient_Education_Brochures_2_0.pdf (opens in new tab)