Do Video Consultations Pale in Comparison to In-Person Consultations in the Eyes of Physicians?: A Qualitative Study
Applied/Translational Research
Care Continuum
Technology
Singapore Health Biomedical Congress
National Healthcare Group
31 December 2021
Explore physicians' perspectives on the adoption and sustainability of video consultations (VCs) for older adults with. VCs are a viable complement to in-person care, offering unique advantages despite certain limitations.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Applied/Translational Research, Care Continuum, Digital Health, Telehealth, Tele-Consultation, Qualitative Research, Chronic Care, Primary Care
About this Content
Aims
Explore physicians' perspectives on the adoption and sustainability of video consultations (VCs) for older adults with multimorbidity.
Background
The COVID-19 pandemic increased reliance on telehealth, raising questions about its effectiveness compared to in-person consultations.
Methods
Conducted in-depth interviews with 15 family physicians using the NASSS framework and inductive thematic analysis.
Results
Found that VCs provide flexibility and accessibility but are limited by patient examination constraints and increased physician responsibilities.
Conclusion
VCs are a viable complement to in-person care, offering unique advantages despite certain limitations.
Lessons Learnt
Clear guidelines, rapport-building, and addressing safety concerns are vital to increasing VC adoption.
Additional Information
Recognized at the Singapore Health & Biomedical Congress 2021 with a Merit Award in the Singapore Primary Care Research Award (Oral) category.
Keywords
Video Consultations, Telehealth, Physician Perspectives, Multimorbidity
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | National Healthcare Group Polyclinics, Geriatric Education & Research Institute, Tan Tock Seng Hospital, Lee Kong Chian School of Medicine NTU Singapore |
Platform(s) | Singapore Health Biomedical Congress |
Healthcare Professional Group(s) | Allied Health, Medical |
Applicable Specialty or Discipline | Geriatric Medicine, General Medicine |
Project Lead(s) | Lee Eng Sing |
Project Member(s) | Ong Sin Kee |
Connect with this contributor!
Dr. Lee Eng Sing - eng_sing_lee@nhgp.com.sg
Project Attachment
C385_NHGP_SHBC_2021_Do_Video_Consults_Pale_in_Comparison_to_In_Person_Consults.pdf