Digitalization of Registration Form for Isolation patients using FormSG @Children’s Emergency (CE)
Care Process & Redesign
Environmental Sustainability
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Reduce non-clinical workload for nurses, improve registration accuracy, save paper, and streamline workflow. Online forms significantly improve efficiency and safety for isolation patient admissions.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Technology, Environmental Sustainability, Quality Improvement, Workflow Redesign, Digitalisation, Digitisation, Automation, Digital Apps, Paper Waste
About this Content
Aims
Reduce non-clinical workload for nurses, improve registration accuracy, save paper, and streamline workflow.
Background
Manual registration processes posed challenges such as errors, inefficiency, and increased risk during infectious disease exposure.
Methods
Digitalized registration using FormSG with QR codes, allowing caregivers to submit information electronically.
Results
Registration time reduced by 40% (5 mins to 3 mins), saving 133 hours for 4000 cases; 4000 sheets of A4 paper saved.
Conclusion
Online forms significantly improve efficiency and safety for isolation patient admissions.
Lessons Learnt
Leveraging digital tools streamlines processes, reduces errors, and minimizes physical risks.
Additional Information
Singapore Healthcare Management (SHM) Conference 2021 – Merit Award (Operations Category).
Keywords
Workflow Redesign, Digital Forms, Healthcare Efficiency
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | KK Women and Children Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Rajesvari D/O Ayyakannu |
Project Member(s) | Huang Zhi Qing |
Connect with this contributor!
Rajesvari D/O Ayyakannu - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C476_KKH_SHM_2021_Digitalization_of_Registration_Form_for_Isolation_patients.pdf