Digitalization Of Receiving Documents
Care Process & Redesign
Workforce Transformation
Singapore Healthcare Management Congress
Others
31 December 2023
Reduce turnaround time, storage costs, and paper usage through document digitalization. Improved workflow reduced storage costs, streamlined processes, and supported BCP goals.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Workforce Transformation, Productivity, Cost Saving, Manhour Saving, Quality Improvement, Job Effectiveness, Lean Methodology, Workflow Redesign, Job Redesign, Digital Workforce, Workforce Performance, Workforce Productivity, Workforce Sustainability
About this Content
Aims
Reduce turnaround time, storage costs, and paper usage through document digitalization.
Background
Manual storage and retrieval of documents were costly, unsustainable, and inefficient.
Methods
Implemented PDCA framework, trained staff, standardized processes, and utilized secured HDDs.
Results
Achieved $43,651 savings over 5 years; reduced paper usage and improved workflow efficiency.
Conclusion
Improved workflow reduced storage costs, streamlined processes, and supported BCP goals.
Lessons Learnt
Digitalization enhances sustainability, reduces costs, and improves retrieval speed.
Additional Information
Singapore SHM 2023 – 1st Prize
Keywords
Digitalization, Workflow Redesign, Cost Savings, Paper Reduction, Sustainability
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Others |
Organization(s) Involved | Agency of Logistics and Procurement Services |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators, Pharmacology |
Project Lead(s) | Patrick Chong Shengjun |
Project Member(s) |
Connect with this contributor!
Patrick Chong Shengjun - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_106_ALPS_SHM_2023_Digitalization_Of_Receiving_Documents.pdf