Digital HR – Improving the Employee Experience
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2018
Eliminate hardcopy documents in HR processes to enhance productivity and improve employee experience. Digitized HR processes aligned with Singapore's Smart Nation initiatives, enhancing employee experiences.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Digitisation, Digital Platforms, Quality Improvement, Workflow Redesign, Productivity, Cost Saving, Time Saving
About this Content
Aims
Eliminate hardcopy documents in HR processes to enhance productivity and improve employee experience.
Background
Labor-intensive manual HR processes led to inefficiencies and low job satisfaction among HR staff.
Methods
Implemented digital workflows using the CHI Learning & Development (CHILD) System.
Results
Saved 31,960 pieces of paper yearly; 1,538 man-hours saved annually; cost savings of SGD 66,968.
Conclusion
Digitized HR processes aligned with Singapore's Smart Nation initiatives, enhancing employee experiences.
Lessons Learnt
Digitalization significantly improves productivity, satisfaction, and sustainability in HR operations.
Additional Information
Supported by SingHealth Corporate HR.
Keywords
Digitization, HR Improvement, Workflow
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Headquarter |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Cheryl Lim Wen Ching |
Project Member(s) | Keryn Tan Gek Hwee |
Connect with this contributor!
Cheryl Lim Wen Ching - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_74_SingHealth_SHM_2018_Digital_HR_Improving_the_Employee_Experience.pdf