Dietitian Video Consultation (DVC) – The new norm for post-bariatric dietetic care?
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Introduce Dietitian Video Consultation (DVC) to improve attendance rates and reduce barriers for post-bariatric patients. DVC is an effective and preferred follow-up modality, enhancing patient care quality and operational efficiency.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Care Process ＆ Redesign, Digital Health, Telehealth, Tele-Consultation, Value Based Care, Productivity, Time Saving
About this Content
Aims
Introduce Dietitian Video Consultation (DVC) to improve attendance rates and reduce barriers for post-bariatric patients.
Background
Traditional face-to-face dietitian appointments had low attendance due to time, cost, and logistical constraints.
Methods
Implemented DVC as an alternative, analyzing attendance rates and patient feedback on feasibility and satisfaction.
Results
Attendance rates improved by 36% and 24% at weeks 4 and 8, respectively; DVC was preferred by 92% of patients and reduced waiting and travel time.
Conclusion
DVC is an effective and preferred follow-up modality, enhancing patient care quality and operational efficiency.
Lessons Learnt
Technology-enabled care models improve access and compliance, particularly for post-bariatric patients.
Additional Information
SHM 2021 – 3rd Prize (Patient Experience Category).
Keywords
Digital Health, Telehealth, Post-bariatric Surgery, Dietitian Consultation
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Sengkang General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Nutrition ＆ Dietetics |
Project Lead(s) | Jeremy Tan Ee Li |
Project Member(s) | Phoebe Tay Danwei |
Connect with this contributor!
Jeremy Tan Ee Li - singaporehealthcaremanagement@singhealth.com.sg