Determination of Direct Care Nursing Staffing by the Workload Indicators of Staffing Need Method at University Medical Centre, Ho Chi Minh City, Vietnam
Applied/Translational Research
Organisational Leadership
Singapore Healthcare Management Congress
Others
31 December 2021
To investigate nursing care needs, nursing workload, and determine direct care nursing staffing. Implementing a structured staffing model ensured comprehensive care delivery while addressing workload imbalances.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Organisational Leadership, Applied/Translational Research, Human Resource, Manpower Projection, Quantitative Research
About this Content
Aims
To investigate nursing care needs, nursing workload, and determine direct care nursing staffing.
Background
Nursing shortages and inconsistent workload distribution challenged care quality at the University Medical Center in Ho Chi Minh City.
Methods
Utilized the Workload Indicators of Staffing Need (WISN) method to calculate nurse requirements.
Results
Determined 78 additional nurses were needed to achieve adequate staffing levels for comprehensive patient-centered care.
Conclusion
Implementing a structured staffing model ensured comprehensive care delivery while addressing workload imbalances.
Lessons Learnt
Inter-department collaboration and precise workload measurement methodologies can effectively address staffing shortages.
Additional Information
Shortlisted for Singapore Healthcare Management (SHM) Conference 2021 (Human Resource Category).
Keywords
Manpower Shortage, Workload Indicator, Staffing Needs
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Others |
Organization(s) Involved | University Medical Center-Ho Chi Minh City |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Nguyen Thi Hong Minh |
Project Member(s) | Nguyen Que Tran |
Connect with this contributor!
Nguyen Thi Hong Minh - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C18_University_Medical_Center_Ho_Chi_Minh_SHM_2021_Determination_direct_care_nursing_staffing.pdf