Cytogenetics Bone Marrow Section–Automating specimen requisition & set-up documentation
Care Process & Redesign
Technology
National Healthcare Innovation and Productivity Medals
SingHealth
31 December 2024
Reduce time spent on specimen requisition and set-up documentation by 30% within 6 months. Automation has streamlined workflows, saved resources, and improved process efficiency.
Year Submitted: 2024
Published Date: 31 December 2024
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Automation, Robotics Process Automation, Productivity, Time Saving, Cost Saving
About this Content
Aims
Reduce time spent on specimen requisition and set-up documentation by 30% within 6 months.
Background
Cytogenetics Bone Marrow Section processes haematological malignancy tests. Manual data entry is inefficient and prone to errors, requiring digital transformation.
Methods
Implemented Robotic Process Automation (RPA) to automate data entry in Meditech Laboratory Information System, eliminating redundant transcription.
Results
Time spent on documentation reduced by 69%, saving 13,320 minutes per year. Project success encouraged expansion of RPA in other SGH labs.
Conclusion
Automation has streamlined workflows, saved resources, and improved process efficiency. Future enhancements will further optimize laboratory documentation.
Lessons Learnt
Automation significantly enhances efficiency and accuracy. Ongoing refinements and training ensure sustainability.
Keywords
Diagnostic Tests, Bone Marrow, Haematology, Documentation, Meditech, Digitalisation, RPA
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Allied Health, Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Fiona Liaw Pui San |
Project Member(s) | Chan Wai Ching |
Connect with this contributor!
Fiona Liaw Pui San - liaw.pui.san@sgh.com.sg