Cost Saving of Ambulance Service for Secondary Transfer of Emergency Stroke Patients
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Improve ambulance service utilization from 15.1% to 80% to reduce unnecessary standbys and achieve cost savings. PDSA cycles effectively identified and addressed inefficiencies in stroke patient transfers.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Care Process ＆ Redesign, Value Based Care, Utilisation, Productivity, Cost Saving, Operational Management, Resource Allocation
About this Content
Aims
Improve ambulance service utilization from 15.1% to 80% to reduce unnecessary standbys and achieve cost savings.
Background
Stroke Case Managers observed inefficiencies in emergency stroke patient transfers, leading to wastage in ambulance standbys.
Methods
Implement two PDSA cycles focusing on improving ambulance utilization efficiency for stroke patient transfers.
Results
Achieved 81.5% ambulance utilization and saved S$9373.20 by reducing unnecessary standby usage.
Conclusion
PDSA cycles effectively identified and addressed inefficiencies in stroke patient transfers.
Lessons Learnt
Collaborative planning and data analysis streamline workflows to achieve targeted outcomes.
Keywords
Endovascular Thrombectomy, Acute Ischemic Stroke, Emergency Transportation
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Changi General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration, Medical |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Mamauag Marlie Jane Nitura |
Project Member(s) | Mamauag Marlie Jane Nitura |
Connect with this contributor!
Mamauag Marlie Jane Nitura - singaporehealthcaremanagement@singhealth.com.sg