Continuous Staff Engagement during COVID-19
Organisational Leadership
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Keep staff connected and motivated during COVID-19 through effective engagement methods. Maintaining virtual engagement bridges gaps during physical isolation and builds morale.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Organisational Leadership, Culture Building, Human Resource, Staff Engagement
About this Content
Aims
Keep staff connected and motivated during COVID-19 through effective engagement methods.
Background
COVID-19 created physical restrictions across campuses, necessitating digital engagement.
Methods
Sent EDMs thrice weekly, published In'Sync newsletters, and hosted virtual events on Workplace.
Results
Engagement doubled; 1,288 staff connected via EDMs, newsletters, and virtual events.
Conclusion
Maintaining virtual engagement bridges gaps during physical isolation and builds morale.
Lessons Learnt
Proactive, varied digital tools ensure effective engagement across split teams.
Additional Information
SHM 2021 – Shortlisted Project (Communications Category)
Keywords
COVID-19, Staff Engagement, Safe Distancing, Leadership Communication
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | SingHealth Community Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators, Epidemiology |
Project Lead(s) | Arthur Wong |
Project Member(s) | Amanda Lee |
Connect with this contributor!
Arthur Wong - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C531_SCH_SHM_2021_Continuous_Staff_Engagement_during_COVID_19.pdf