Competency where? Ask who? Ask Vijay
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2023
Reduce 80% of staff time spent finding documents and competencies through digitalization. Digitalization enhanced productivity, reduced redundancies, and fostered sustainability.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign, Job Effectiveness, Productivity, Time Saving
About this Content
Aims
Reduce 80% of staff time spent finding documents and competencies through digitalization.
Background
Paper-based documents were difficult to access and manage, causing inefficiencies.
Methods
Transitioned from paper to digital; implemented categorization and shared on intranet.
Results
Achieved significant time savings and improved document accessibility.
Conclusion
Digitalization enhanced productivity, reduced redundancies, and fostered sustainability.
Lessons Learnt
Staff support and familiar system designs are critical to adoption.
Keywords
Digital Competency Documentation
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Allied Health |
Applicable Specialty or Discipline | Respiratory Therapy |
Project Lead(s) | Ma. Clariza Bandong |
Project Member(s) | Vijayrandran Ponnusamy |
Connect with this contributor!
Ma. Clariza Bandong - ma_clariza_bandong@nuhs.edu.sg